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Latest Updates

Celebrating World Post Day
Published On: Oct 9th 2018
  World Post Day is celebrated annually on the 9th of October in different countries around the globe. The purpose of this day is to raise awareness amongst people towards the role of postal services in our daily lives. This day raises the profile of postal services and their contribution to global social and eco...
Consumer complaints rise by 4% in the first 6 months of 2018
Published On: Oct 8th 2018
The Malta Communications Authority (MCA) has published its report on the complaints and enquiries received during the first 6 months of 2018.  This report provides an in-depth analysis of the complaints received by the Authority during this period.  In total, the MCA received 117 complaints from subscribers of t...

Ħarsien tal-Konsumatur

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L-MCA għadha r-rwol li tassigura li s-servizzi provduti mill-operaturi huma trasparenti, kompetittivi u konformi mar-regoli speċifiċi stabbiliti fil-liġi.

Rapporti

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Ir-rapporti li tippubblika l-Awtorità kull sitt xhur, jipprovdu indikazzjonijiet dwar l-ilmenti u l-mistoqsijiet li tkun irċiċviet Awtorità mingħand il-konsumaturi b’rabta mas-setturi li tirregola.

Servizzi ta’ Komunikazzjoni

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Dawn il-linji gwidi jipprovdu informazzjoni dwar is-servizzi differenti ta’ komunikazzjoni offruti f’Malta bħat-telefonija, l-internet, it-televiżjoni, il-posta u l-kummerċ elettroniku.

Kampanji

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Biex noħolqu iktar għarfien dwar aspetti differenti tat-telefonija, internet, TV u s-servizzi postali, l-MCA toħloq diversi kampanji dwar dawn is-suġġetti bl-għan li teduka lill-konsumaturi.