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Responsabilità tal-Konsumatur

Fir-rwol tagħha bħala regulatur, l-Awtorità ta’ Malta dwar il-Komunikazzjoni (MCA) għandha r-responsabbiltà li tirregola s-servizzi kollha tal-komunikazzjoni elettroniċi, li jinkludu dawk tat-telefonija fissa u mobbli, is-servizzi tal-Internet u tad-distribuzzjoni (jiġifieri l-aċċess għas-servizzi) ta' televiżjoni, li huma offruti mill-operaturi lokali. L-Awtorità tirregola wkoll is-setturi tal-posta u tal-Kummerċ Elettroniku f'Malta.

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UPDATES

MCA publishes service providers' mobile price comparisons
Published On: Apr 11th 2018
The MCA is committed to monitor developments in electronic communications...
MCA survey indicates a lack of awareness on the monthly cost of broadband services.
Published On: Apr 10th 2018
A new survey commissioned by the Malta Communications Authority and conducted by EMCS in the second half of 2017 shows a continued rise in the adoption of fixed broadband in Maltese homes. From the 903 respondents to the survey, 94% confirm that a fixed broadband connection is accessible from their residence, up from 77% reported in 2015.
Night time Deliveries to meet ‘right now’ demands
Published On: Apr 10th 2018
The postal market is constantly evolving, during recent years eCommerce has been instrumental in boosting the postal market and generating modernisation.  In order to facilitate this increased dema...

Kif nistgħu ngħinu?

Jekk qed tesperjenza xi problemb’xi wieħed mis-servizzi li tirregola l-MCA, aħna nistgħu ngħinuk. Ressaq l-ilment tiegħek magħna wara li tkun kellimt l-operatur tiegħek, billi timla l-formola tal-ilmenti.

Jekk għandek xi mistoqsijiet fuq xi servizzi li tirregola l-MCA, ikkuntatjana bit-telefon fuq 21336840, jew ibgħat imejl lil customercare@mca.org.mt biex inkunu nistgħu ntuk l-informazzjoni meħtieġa.

 

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