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Responsabilità tal-Konsumatur

Fir-rwol tagħha bħala regulatur, l-Awtorità ta’ Malta dwar il-Komunikazzjoni (MCA) għandha r-responsabbiltà li tirregola s-servizzi kollha tal-komunikazzjoni elettroniċi, li jinkludu dawk tat-telefonija fissa u mobbli, is-servizzi tal-Internet u tad-distribuzzjoni (jiġifieri l-aċċess għas-servizzi) ta' televiżjoni, li huma offruti mill-operaturi lokali. L-Awtorità tirregola wkoll is-setturi tal-posta u tal-Kummerċ Elettroniku f'Malta.

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UPDATES

The MCA publishes the findings from the Business Perceptions Survey for the period December 2016 – March 2017
Published On: Nov 2nd 2017
The MCA has been carrying out the Business Perception Surveys on a two-yearly interval since 2008. The Business Perception Surveys are aimed at examining the views and opinions of local businesses based on their experience in using products and services related to mobile telephony, fixed broadband, fixed telephony, and other tailor-made packages for business clients.
BEREC-RSPG joint report on facilitating mobile connectivity in ‘challenge areas’ - BEREC and RSPG seek your views! (ends 28 November 2017)
Published On: Oct 31st 2017
BEREC and RSPG have recently approved for public consultation a draft joint report on facilitating mobile connectivity in ‘challenge areas’.
The MCA publishes its Annual Report and Financial Statements for year 2016
Published On: Oct 3rd 2017
The Malta Communications Authority (MCA) has today published its Annual Report and Financial Statements for the financial year ending 31 December 2016.

Kif nistgħu ngħinu?

Jekk qed tesperjenza xi problemb’xi wieħed mis-servizzi li tirregola l-MCA, aħna nistgħu ngħinuk. Ressaq l-ilment tiegħek magħna wara li tkun kellimt l-operatur tiegħek, billi timla l-formola tal-ilmenti.

Jekk għandek xi mistoqsijiet fuq xi servizzi li tirregola l-MCA, ikkuntatjana bit-telefon fuq 21336840, jew ibgħat imejl lil customercare@mca.org.mt biex inkunu nistgħu ntuk l-informazzjoni meħtieġa.

 

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