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Responsabilità tal-Konsumatur

Fir-rwol tagħha bħala regulatur, l-Awtorità ta’ Malta dwar il-Komunikazzjoni (MCA) għandha r-responsabbiltà li tirregola s-servizzi kollha tal-komunikazzjoni elettroniċi, li jinkludu dawk tat-telefonija fissa u mobbli, is-servizzi tal-Internet u tad-distribuzzjoni (jiġifieri l-aċċess għas-servizzi) ta' televiżjoni, li huma offruti mill-operaturi lokali. L-Awtorità tirregola wkoll is-setturi tal-posta u tal-Kummerċ Elettroniku f'Malta.

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UPDATES

72% of users with a smartphone making use of OTT Services
Published On: Jul 19th 2018
A perceptions survey on mobile telephony commissioned by the Malta Communications Authority and conducted by EMCS in the second half of 2017 shows that 97% of residential end-users had a mobile tele...
Unexpected and missed calls from overseas numbers
Published On: Jul 9th 2018
  Reports from consumers receiving unexpected and missed calls from unknown foreign numbers are becoming quite common around the world.  Consumers calling back on these numbers frequently report ...
'Coding our Future' an Erasmus+ KA1 project organised by the MCA
Published On: Jun 25th 2018
The Malta Communications Authority (MCA) has just closed off an Erasmus+ funded project under KA1 called “Coding Our Future” for training of some of its staff members for the period 2017-2018.

Kif nistgħu ngħinu?

Jekk qed tesperjenza xi problemb’xi wieħed mis-servizzi li tirregola l-MCA, aħna nistgħu ngħinuk. Ressaq l-ilment tiegħek magħna wara li tkun kellimt l-operatur tiegħek, billi timla l-formola tal-ilmenti.

Jekk għandek xi mistoqsijiet fuq xi servizzi li tirregola l-MCA, ikkuntatjana bit-telefon fuq 21336840, jew ibgħat imejl lil customercare@mca.org.mt biex inkunu nistgħu ntuk l-informazzjoni meħtieġa.

 

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