Consumer News

Shopping Online - Processing Fees
Published On: Feb 21st 2019

When purchasing goods from abroad, end-users should be aware of additional charges that may apply such as processing fees associated with Customs, Health or Border Inspections clearance.  The below information provides a breakdown of fees that could be applicable. Importation of health and animal products: Postal i...
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Industry News

The MCA is inviting experts to form part of a Think Tank
Published On: Feb 5th 2019

The MCA is inviting experts to form part of a Think Tank to discuss how 5G connectivity will shape the future through its use and applications in the enterprise environment and the public sector.
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News

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Consumer Info

We have a drawn together a list of FAQ’s by subject to assist you in answering some of the most commonly asked questions about the services we regulate.

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Encountering issues related to the services regulated by us? Service provider has been contacted but the issue persists? You can lodge a complaint with the MCA by completing MCA’s complaint form.

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Enquire on any of the services regulated by the MCA related to consumer matters, by contacting the Consumer Protection team or by completing the Consumer’s enquiry form. If you would rather you can call the MCA’s offices on 21336840.

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Publications

The MCA regularly publishes a range of reports and research papers across the telecoms, postal and technology markets aimed towards industry and interested parties.

A list of our publications across all of these sectors as well as the most relevant related documents can be found in this section.