Consumer Tools
In this section we are providing a number of links to online tools and other services that provide information, promote transparency and assist end-users.
The Single European Emergency Number
This is the main emergency number in Malta, as in all EU countries, and one can call from any phone, fixed and public pay phone, free of charge, to get immediate help from local police, ambulance or fire brigade services. You may also send an SMS to 79770112. Local SMS charges apply. Click here for more information about '112'.
The Tariff Transparency Service
Some tariff plans can offer you lower retail rates for calls/SMS to subscribers served by your own providers (“on-net”), rather than for those served by other providers (“off-net”). To help you determine whether a local telephone number is on-net or off-net, you may avail of the free-of-charge ‘tariff transparency service’ reachable on the number ‘180’. You may either reach the service by calling this number from a fixed subscription, or, for mobile subscriptions, you may be offered a similar call facility or an alternative facility where you may send an SMS with the local number you want to check to the same (‘180’) number.
EMF Results
The MCA performs regular audits on the Electromagnetic Field (EMF) to ensure that emissions do not exceed the guidelines for public maximum exposure set by the ICNIRP (International Commission on Non-Ionizing Radiation Protection). You can find EMF test results by locality in the following link: EMF Results
The Single Digital Gateway
Information, help and advice on EU rights for EU nationals and businesses.
Post Code Finders: MaltaPost
Follow this link if you would like to find the postcode for any Maltese address: MaltaPost Post Code Finder
Telecosts Price Comparison Portal
The following link provides the tools to assist you in selecting the most suitable tariff plan for your electronic communications needs in Malta. This website allows you to compare the prices of the various services from the different providers, based on the way you use these services.