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Consumer Remit

From a regulatory perspective, the MCA is responsible for the overall regulation of the electronic communications services sectors, which include fixed and mobile telephony, Internet and television distribution services, that is, access to TV services, such as those offered by the local service providers. It also regulates the postal and the Maltese eCommerce sectors.

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UPDATES

Roam Like At Home: a year later and majority of Europeans see the benefits
Published On: Aug 1st 2018
  The European Commission published the results of a new Eurobarometer survey on roaming to measure the awareness of the abolition of the roaming charges, and to see the impact it has had on the c...
Unexpected and missed calls from overseas numbers
Published On: Jul 9th 2018
  Reports from consumers receiving unexpected and missed calls from unknown foreign numbers are becoming quite common around the world.  Consumers calling back on these numbers frequently report ...
GO plc. and Melita Ltd. announce new joint sports premium network.
Published On: Jun 22nd 2018
On 20/06, GO plc. and Melita Ltd. announced that they have secured the rights to transmit an array of sports content which will include the English Premier League, Italian Serie A, UEFA Champions Le...

How Can We Help?



If you are currently experiencing any problem whilst using any of the services regulated by the MCA, we may be able to help you. If you are not satisfied with the service provider’s redress, lodge a complaint with us by filling MCA’s complaint form.

If you would like to enquire on any services regulated by the MCA, you can contact us by phone on 21336840, or send an email to customercare@mca.org.mt

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