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Latest Updates

Shopping Online - Processing Fees
Published On: Feb 21st 2019
When purchasing goods from abroad, end-users should be aware of additional charges that may apply such as processing fees associated with Customs, Health or Border Inspections clearance.  The below information provides a breakdown of fees that could be applicable. *Importation of health and animal products:* Post...
The MCA monitors levels of EMF
Published On: Feb 13th 2019
People all over the world are constantly exposed to both environmental and man-made electromagnetic fields (EMF) to varying degrees. Ever-advancing technologies, the reliance on electronic devices for our daily chores and changes in social behaviour will eventually result in more artificial sources of EMF. Common s...

Consumer Remit

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The MCA is responsible to ensure that service providers offer transparent and competitive service to consumers whilst observing the sector specific rules the MCA is entrusted to enforce.


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Half yearly reports provide information regarding the trends and issues referred to the Authority from consumers on any of the sectors it regulates.

Communications Services

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The communication services guides provide information on the different telephony, internet, television, postal and eCommerce services offered in Malta.

Consumer Campaigns

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Educational campaigns disseminated through various media to provide consumers with information on telephony, internet, TV and postal services.