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Latest Updates

Celebrating World Post Day
Published On: Oct 9th 2018
  World Post Day is celebrated annually on the 9th of October in different countries around the globe. The purpose of this day is to raise awareness amongst people towards the role of postal services in our daily lives. This day raises the profile of postal services and their contribution to global social and eco...
Consumer complaints rise by 4% in the first 6 months of 2018
Published On: Oct 8th 2018
The Malta Communications Authority (MCA) has published its report on the complaints and enquiries received during the first 6 months of 2018.  This report provides an in-depth analysis of the complaints received by the Authority during this period.  In total, the MCA received 117 complaints from subscribers of t...

Consumer Remit

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The MCA is responsible to ensure that service providers offer transparent and competitive service to consumers whilst observing the sector specific rules the MCA is entrusted to enforce.

Reports

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Half yearly reports provide information regarding the trends and issues referred to the Authority from consumers on any of the sectors it regulates.

Communications Services

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The communication services guides provide information on the different telephony, internet, television, postal and eCommerce services offered in Malta.

Consumer Campaigns

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Educational campaigns disseminated through various media to provide consumers with information on telephony, internet, TV and postal services.