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Consumer Remit

From a regulatory perspective, the MCA is responsible for the overall regulation of the electronic communications services sectors, which include fixed and mobile telephony, Internet and television distribution services, that is, access to TV services, such as those offered by the local service providers. It also regulates the postal and the Maltese eCommerce sectors.

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UPDATES

GO plc. and Melita Ltd. announce new joint sports premium network.
Published On: Jun 22nd 2018
On 20/06, GO plc. and Melita Ltd. announced that they have secured the rights to transmit an array of sports content which will include the English Premier League, Italian Serie A, UEFA Champions Le...
Roam Like at Home… a year of success!
Published On: Jun 15th 2018
Today is the anniversary when the EU Roam Like at Home Regulation came into force enabling end-users benefiting from the abolition of roaming charges when travelling to another EU/EEA country. Accor...
No more EU cross border barriers due to new content portability rules.
Published On: Jun 12th 2018
GO plc and Melita Ltd to extend access to their online content services when subscribers visit another EU Member State. In this digital age, more and more consumers are purchasing online music and ...

How Can We Help?



If you are currently experiencing any problem whilst using any of the services regulated by the MCA, we may be able to help you. If you are not satisfied with the service provider’s redress, lodge a complaint with us by filling MCA’s complaint form.

If you would like to enquire on any services regulated by the MCA, you can contact us by phone on 21336840, or send an email to customercare@mca.org.mt

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