Consumer Tips

Service providers of mobile, fixed telephony, internet and TV services offer a wide range of packages to choose from. It is for this reason that it is important to identify what your communications needs are and understand what packages are available on the market. We have prepared the following tips which you may wish to follow in order to subscribe to the best package that suits your needs.
More information is available here.

Your contract with the service provider, is an important document which stipulates a number of conditions which you need to know before subscribing to a communication service/s. In order to assist customers to better understand the conditions of service, we have prepared a short checklist highlighting the most important clauses for you to keep in mind before signing a contract.
More information is available here.

Whilst your communications service provider is committed to deliver a service in accordance with your contract, this does not mean that you will not experience certain issues with your service. When this happens you need to be aware of what steps you can take to address your issue at the earliest time possible. We have prepared several tips which you may wish to follow when you encounter any issues with your communications service/s.
More information is available here.

If you are subscribed or intend to subscribe to an internet package you may be interested to look at the various tips we have prepared for internet users.
More information is available here.