Published On: Sep 15th 2020
This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 73 complaints. 96% of the complaints received were closed within 20 working days. The complaints lodged with the Authority during this period, related predominantly to quality of service and b...Published On: Sep 15th 2020
This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 73 complaints. 96% of the complaints received were closed within 20 working days. The complaints lodged with the Authority during this period, related predominantly to quality of service and b...Published On: Jul 21st 2020
The European Commission has published notices to stakeholders regarding withdrawal of the United Kingdom and related EU rules which can be accessed from the following link: https://ec.europa.eu/info/european-union-and-united-kingdom-forging-new-partnership/future-partnership/getting-ready-end-transition-period_en [...Published On: Jun 30th 2020
The Malta Communications Authority (MCA) as the main authority responsible for enforcing the provisions of Regulation (EU) 2015/2120 (the ‘EU Regulation’), has prepared this report in compliance with the annual reporting obligations as specified in the EU Regulation. This report takes into consideration the MCA...Published On: Jun 11th 2020
The MCA is hereby publishing a short presentation highlighting on the main price developments for electronic communications for the months of April and May 2020. Previous publications were issued on a monthly basis. However, due to several factors, the timeframe of the current publication had to be extended. The pu...Published On: Apr 1st 2020
The MCA is hereby publishing the mobile telephony survey findings gauging consumer perceptions of mobile telephony services offered in Malta. The relevant survey was carried out in 2019, in an environment that was completely different to that we are experiencing at the moment. The relevant survey highlights on many...