Publications

MCA's decision regarding Melita's failure to provide a letter of comfort in relation to its billing system

Melita has appealed MCA's decision.  This decision is currently pending before the Communications Appeals Board.

Published On 28/09/2010 Decision

MCA's decision following the removal of various football channels from Melita's TV XL Package

Melita has appealed MCA's decision.  This decision is currently pending before the Communications Appeals

Published On 28/09/2010 Decision

MCA's decision following the removal of various football channels from Melita's TV XL Package

Melita has appealed MCA's decision.  This decision is currently pending before the Communications Appeals Board.

Published On 28/09/2010 Decision

Promotion of ICT usage by SMEs as an enabler of Value Networks –ICT-VN

This presentation was carried out Mr. Paul Aaron Cumbo from the Malta Communications Authority during the ICT VN Workshop which was held on Friday, 3rd September 2010.

Published On 15/09/2010 Guidelines

Functional internet access at a minimum broadband data rate (USO) - Request for Interest

Provision of Access at a Fixed Location - Requirements to be complied with by the Universal Service Provider (USP) in relation to Functional Internet Access – Proposed Decision and Request for Inte

Published On 14/09/2010 Guidelines

Ensuring Universal Access to a Broadband Connection - Sept 2010

A review of the definition of functional Internet access, within the context of the Universal Service requirement. 

Published On 14/09/2010 Consultation (MCA/10/49/C)

Internet & eCommerce Use by Consumers – September 2010

The MCA carried out its seventh eCommerce survey with the aim of obtaining an indication of the level of internet and eCommerce usage accross the Maltese islands and to gauge the sector's potential

Published On 07/09/2010 Individuals Internet and Ecommerce Usage Study

Monthly report on consumer complaints received and dealt with by the MCA - June 2010

This report covers complaints regarding the sectors regulated by the Authority.

Published On 01/09/2010 Monthly Consumer Complaints

Monthly report on consumer complaints received and dealt with by the MCA - May 2010

This report covers complaints regarding the sectors regulated by the Authority.

Published On 01/09/2010 Monthly Consumer Complaints

Consumer complaints received and dealt with by the MCA in September 2010

Below you may find monthly reports on each of the sectors regulated by the Malta Communications Authority and the operators involved.  Complaints where there were no grounds to proceed, despit

Published On 01/09/2010 Monthly Consumer Complaints

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