End-User - Latest Updates
Published On: Dec 12th 2014
The Malta Communications Authority (MCA) today imposed an administrative fine of €10,000 on Melita.Published On: Jul 17th 2014
Effective competition in the communication markets benefits consumers in terms of increased choice, advantageous prices, appropriate quality and innovation. Nonetheless, for competition to be able to fully deliver effective outcomes, consumers need to be able to switch between service providers without undue effort, disruption and anxiety.Published On: Jul 14th 2014
Premium rate numbers are telephone numbers used to offer value-added services to subscribers at a premium charge, for example, those numbers used for TV or Radio competitions, weather forecast services, 24hr veterinary service etc...Published On: May 6th 2014
A quantitative study commissioned earlier this year by the MCA shows that 42% of the Maltese population own a smartphone, a growth of 5% when compared to a similar survey carried out in 2013.Published On: Jan 17th 2014
These surveys were undertaken between August and October 2013 to gauge consumer perceptions and satisfaction levels with regard to fixed and mobile telephony, Internet and broadcasting services.