Numbering

Numbering

The MCA is the National Regulatory Authority (NRA) responsible for the development and administration of the National Numbering Plan.  The MCA takes the view that numbering should be organised for the benefit of end-users and support the latest market developments/needs.

The MCA has established a framework that provides the necessary support, guidance and monitoring in order to ensure adherence with the implemented measures by both the service providers as well as end-users.

The National Numbering Plan

The National Numbering Plan provides the necessary framework which delineates the award of rights of use, as well as the conditions for the use of numbering resources.

Information on Numbering Resources

The MCA also publishes and keeps constantly updated a summary of all national numbering allocations, a short code matrix, and other information on harmonised European short codes and helplines for premium rate services.

National Numbering Conventions

The purpose of the National Numbering Conventions is to have in place defined procedures which specify the responsibilities of different stakeholders to ensure that allocated numbers put in service in an objective, transparent, and timely manner.

Freephone and Premium Rate Services

The MCA has also put in place frameworks which apply to:

  • Premium Rate Services, which are those services that are accessible by means of a number in the Maltese Numbering Plan starting with a ‘5’ digit, where the charge is higher than for normal telephone calls or text messages, and where some of the charge is passed to the premium rate service provider at the distant end.
  • Freephone numbers in the 800 range, where the caller is not charged for the call/SMS if made from a fixed network.  The framework also allows the optional possibility whereby calls are not charged whether from a fixed or mobile network.

Number Portability

Number Portability refers to the ability of end users to retain their telephone number when they change their network operator, location, or service.

Subscribers are predominantly reluctant to switch their network operator if this means that they would have to change their telephone number.  Changing one’s telephone numbers can be a major inconvenience and a potential barrier, preventing the general public from taking advantage of the options available in a developed competitive telecommunications market.

The MCA has published an extensive set of documents that define the requirements associated with Number Portability and various related processes.