Publications

Consumer complaints received and dealt with by the MCA in April 2010

Below you may find monthly reports on each of the sectors regulated by the Malta Communications Authority and the operators involved.  Complaints where there were no grounds to proceed, despit

Published On 01/04/2010 Monthly Consumer Complaints

Wholesale access to data for the Provision of General Directory Services - Consultation March 2010

The MCA has received various requests with regards to wholesale access to data for the provision of publicly available directory enquire services and /or directory services. 

Published On 26/03/2010 Consultation MCA-C-12

Quarterly Statistical Data Collection Guidelines

These guidelines have been drawn up to provide MCA with a set procedure related to the timelines and sanctions concerning the quarterly statistical data collection.

Published On 25/03/2010 Guidelines

Consumer complaints received and dealt with by the MCA in March 2010

Below you may find monthly reports on each of the sectors regulated by the Malta Communications Authority and the operators involved.  Complaints where there were no grounds to proceed, despit

Published On 28/02/2010 Monthly Consumer Complaints

Monthly report on consumer complaints received and dealt with by the MCA - JANUARY 2010

This report covers complaints regarding the sectors regulated by the Authority.

Published On 05/02/2010 Monthly Consumer Complaints

National Numbering Conventions - Decision February 2010

This decision specifies processes and timeframes for applications of new numbering resources and for applications of number blocks in ranges previously allocated to the same applicant.

Published On 02/02/2010 Decision MCA-D-21

Consumer complaints received and dealt with by the MCA in February 2010

Below you may find monthly reports on each of the sectors regulated by the Malta Communications Authority and the operators involved.  Complaints where there were no grounds to proceed, despit

Published On 01/02/2010 Monthly Consumer Complaints

Wholesale call origination services provided on fixed telephone networks - Decision, January 2010

This decision provides the findings of the market analysis together with the responses to consultation on the wholesale fixed call origination servcies market.

Published On 18/01/2010 Decision MCA-D-22

MCA Annual Plan 2010

This document focuses on the work-streams and related individual tasks that the MCA intends to undertake during 2010, and how the MCA's effectiveness will be measured and evaluated.

Published On 14/01/2010 Annual Plan

Email mobility - Consultation, January 2010

The MCA is publishing a consultation document which proposes that ISPs forward email traffic to new email addresses designated by customers for a temporary period following switching to an alternti

Published On 13/01/2010 Consultation MCA-C-13

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