Regulatory action taken following Melita's circular to its subscribers entitled 'Switch off printed bills! Less paper with mymelita'

Further to Melita's change to its 'My Melita' subscribers' bill delivery method, the MCA issued this decision against Melita on the grounds that it was not notified of such changes in advance and furthermore, Melita did not fully implement the MCA's decision on modifications to the terms and conditions of subscriber contracts.

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