The MCA has commissioned Ernst & Young to carry out its 4th e-Commerce survey aimed at gaining insight of the level of e-Commerce usage across the Maltese Islands and to assess its potential for growth. It provides insight into the problems experienced by users and the concerns that deter people from purchasing online. By comparing the results in this survey with previous ones conducted by the MCA, it is possible to identify trends and changes in buying behaviour patterns. 

This quantitative survey was conducted by means of telephone interviews. 

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