Bundles Customer Perceptions Survey Results

The MCA is publishing the findings of a survey designed to assess how consumers perceive bundle offerings in Malta. This survey, which was carried out between June and July 2023, provides insights from the consumer's perspective. Findings cover a wide array of aspects including; composition of bundles, level of satisfaction with the service, consumer sensitivities to price changes and propensity to switch, amongst other areas investigated by the survey.