Mission Statement

The mission of the MCA is:  To regulate the electronic communications, e commerce and postal sectors for sustainable competition, customer choice and value for money, and To facilitate the development of an environment that is conducive to investment, innovation and continued social and economic growth.

In carrying out its mission the MCA is committed to performing in a manner that is transparent, proportionate, non-discriminatory and objective. The mission statement implies a number of principles, which the MCA needs to hold central to all the activities that it carries out:

  • The realisation of a range of electronic communications and postal services of high quality and competitive prices that is best achieved through the development of fair and sustainable competition.
  • In the absence of competition, regulation will seek to simulate the effects of competition.
  • Regulation will cater for the interests of citizens and consumers but will also take into account the exigencies of service providers.
  • Regulation will tend towards technological and service neutrality and be sufficiently flexible as to enable change and allow for technology and service convergence.
  • Regulatory decisions will be transparent and accessible in order to facilitate decisions by market players, policy makers and other stakeholders.
  • The MCA’s regulatory activity should serve to overall contribute to Malta’s transition to a knowledge based society and economy.
  • The wider implications at a European market level will be taken into account in the formulation of any decisions at the local level.
  • The furthering of overall social and economic welfare should be another outcome of the MCA’s regulatory activity.
  • Further to its regulatory remit the MCA will encourage citizens and business to embrace Information and Communication Technology (ICT) as a key enabler to social and economic welfare.