PUBLICATIONS
Published On: Apr 8th 2021 Individuals Internet and Ecommerce Usage Study
The study assesses the population’s approach to digital, in terms of Internet and eCommerce use, and explores attitudes and buying behaviour preferences amongst consumers in Malta & Gozo.Published On: Mar 29th 2021 End User Half Yearly Report
The Malta Communications Authority (MCA) has published its report on the complaints and enquiries received during the last six months of 2020.Published On: Feb 17th 2021 News
The MCA has published the results of a survey carried out in the second half of 2020, in order to determine consumer perceptions with regard to bundle services in Malta.Published On: Feb 17th 2021 Bundles
The MCA has published the results of a survey carried out in the second half of 2020, in order to determine consumer perceptions with regard to bundle services in Malta.Published On: Dec 14th 2020 News
This consultation paper is intended to analyse and identify a minimum set of quality of service parameters to be measured within the electronic communications industry.Published On: Nov 25th 2020 News
The MCA is publishing information on the different fault repair timeframes and compensation schemes published by service providers in the terms and conditions of subscriber contracts’. This table is intended to serve as a tool for consumers to seek easily accessible information on the type of redress they should expect to receive when experiencing faults.