PUBLICATIONS

Published On: Jun 20th 2013 News

This page offers you all the information you need regarding the use of mobile services, whether it's making or receiving calls or using data roaming services such as access to the Internet and related services from your mobile phone or other device whilst travelling in any other EU country. The EU roaming regulatio...

Published On: Mar 18th 2013 End User Half Yearly Report

This report provides an analysis of the complaints and enquiries received by the MCA in the second half of 2012 and also focuses on enforcement actions and related monitoring activities undertaken by the MCA during this period.

Published On: Oct 25th 2012 End User Half Yearly Report

This report provides an analysis of the complaints and enquiries received by the MCA in the first half of 2012 and also focuses on enforcement actions and related monitoring activities undertaken by the MCA during this period.

Published On: Jul 20th 2012 News

This Decision addresses the manner in which undertakings are required to provide subscriber contracts for the provision of an electronic communications service/s, in line with Article 23 of the Electronic Communications (Regulation) Act (Cap.399) (ECRA).

Published On: May 29th 2012 End User Half Yearly Report

This report provides an analysis of the complaints and enquiries received by the MCA in the second half of 2011.

Published On: May 23rd 2012 News

Further to Melita's change to its 'My Melita' subscribers' bill delivery method, the MCA issued this decision against Melita on the grounds that it was not notified of such changes in advance and furthermore, Melita did not fully implement the MCA's decision on modifications to the terms and conditions of subscriber contracts.

Pages