Consumer Market Research

Insights into Buying Behaviour Attitudes - Internet & eCommerce Use by Consumers Survey 2021
Published On: Apr 8th 2021
The latest study carried out by the Malta Communications Authority looks into how consumption patterns utilising eCommerce are evolving, especially amidst turbulent times. The research detected a 2% increase in Internet usage in 2020, when compared to the previous survey in 2016. According to the study, 82% of Inte...
Internet & eCommerce Use by Consumers - January 2017
Published On: Apr 5th 2017
A study commissioned by the Malta Communications Authority (MCA) in July 2016 has revealed that more than three-quarters of consumers across all age cohorts in Malta and Gozo are using the Internet. Whilst a laptop/desktop persists as the main device for accessing the Internet by the majority of internet users, sma...
Internet & eCommerce Use by Consumers – May 2014
Published On: Oct 31st 2014
The study aims to gauge the growth of eCommerce use by consumers across the Maltese islands whilst allowing comparisons with the results of previous editions. The study established that 54% of all respondents (including those who don’t use Internet) engage in eCommerce, up from 51% in 2010 and 30% in 2008. Indee...
Internet & eCommerce Use by Consumers – September 2010
Published On: Sep 7th 2010
The MCA carried out its seventh eCommerce survey with the aim of obtaining an indication of the level of internet and eCommerce usage accross the Maltese islands and to gauge the sector's potential for growth.  The statistics continue to depict a positive picture of eCommerce as the survey reveals that 72% of the ...
Internet & eCommerce Use by Consumers – September 2009
Published On: Sep 7th 2009
The MCA carried out its sixth eCommerce survey with the aim of obtaining an indication of the level of internet and eCommerce usage accross the Maltese islands and to gauge the sector's potential for growth.  The survey shows that there has been an increase of 13% in Internet access and an impressive growth of 32%...
Internet and eCommerce Use by Consumers - April 2009
Published On: May 7th 2009
For the first time, the MCA commissioned a qualitative study about Internet and eCommerce use by individuals to obtain a more indepth analysis of the public’s perceptions, fears and concerns when transacting over the Internet. A number of focus groups were conducted, selected from a pre-defined sample of the popu...
Internet & eCommerce Use by Consumers – September 2008
Published On: Sep 7th 2008
The MCA carried out its fifth eCommerce survey to obtain an indication of the level of eCommerce use by consumers across the islands, and the sector’s potential for growth.  The survey results indicate that, although slightly more than two-thirds of the population have Internet access (66%), only half of the pop...
Internet and eCommerce Use by Consumers - April 2008
Published On: Apr 7th 2008
The MCA has commissioned Ernst & Young to carry out its 4th e-Commerce survey aimed at gaining insight of the level of e-Commerce usage across the Maltese Islands and to assess its potential for growth. It provides insight into the problems experienced by users and the concerns that deter people from purchasing on...
Internet & eCommerce Use by Consumers – September 2007
Published On: Sep 7th 2007
The MCA carried out its third eCommerce survey with the aim of obtaining an indication of the level of internet and eCommerce usage accross the Maltese islands and to gauge the sector's potential for growth. This quantitative survey was conducted by means of telephone interviews and collected information about th...
Internet and eCommerce Use by Consumers - April 2007
Published On: Apr 7th 2007
The MCA carried out its second eCommerce survey with the aim of assessing the extent to which the public at large is making use of the internet and eCommerce and to gauge the sector's potential for growth.  This quantitative survey was conducted by means of telephone interviews and collected information about the...

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