Decisions

CONSULTATIONS & DECISIONS

The Malta Communications Authority (MCA) as the regulator for the Postal Sector in Malta has today published its Decision concerning the Quality of Service (QoS) targets to be achieved by MaltaPost Plc. In October 2023, the MCA published a consultation document entitled “Review of Quality of Service to be achieve...

In recent months, several providers have introduced clauses in subscriber contracts allowing them to adjust charges or fees based on an objective consumer price index compiled by a public institution. These clauses, referred to as 'price indexation clauses' restrict end-users from terminating contracts without pena...

In October 2023, the MCA published its decision on the Review of GO plc’s application for funding of the net cost it incurred to provide universal services obligations (USOs) in the electronic communications sector during 2018. The MCA commissioned Ernst & Young Limited (EY) as an independent body to analyse and ...

In accordance with national law, an undertaking designated with the obligation to provide universal services has the right to request compensation for the net costs it considers to have incurred to provide part or all of the universal services. The MCA received a written request from GO plc, as the designated unde...

The Malta Communications Authority is publishing a response to consultation and decision notice regarding revisions to specific postal service characteristics and tariffs. ...

The MCA is hereby publishing its decision to extend the consultation period for the document titled "MCA analysis of the market for the provision of wholesale physical and virtual infrastructure access in Malta'. The closing date of the MCA consultation for the afore-mentioned analysis is set for July 14, 2023. ...

The MCA is empowered to establish a set of universal service obligations (USOs) to act as a safety net for end-users. The Authority is required by national legislation to ensure that an adequate broadband internet access service and voice communications service at the specified quality, including the underlying con...

The Malta Communications Authority (MCA) is hereby publishing its Decision on the review of ‘must carry’ obligations. ‘Must carry’ obligations will continue to apply to Melita’s Cable TV Platform and GO’s IPTV Platform. The Decision is effective as from the date of publication and shall remain in force...

This ‘Decision Notice’ establishes a set of rules on contracts, transparency and termination of services to be complied with by electronic communications service (‘ECS’) providers which are intended to enhance end-user protection. This ‘Decision Notice’ also provides guidance to stakeholders on the corr...

The Malta Communications Authority (MCA) is hereby publishing its decision concerning the definition and competitive assessment of the wholesale market concerning the provision of dedicated capacity in Malta. Given the findings on competition dynamics in the market under investigation, the MCA considers that ex ant...

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