Latest Consumer Updates

Published On: Feb 27th 2017

The Malta Communications Authority has published a report on the complaints and enquiries received during the second half of 2016 from subscribers of telephony, Internet and television services, as well as individuals using the postal service.

Published On: Apr 6th 2016

New measures aimed at facilitating access to bills in relation to Internet, TV services, fixed and mobile services have been introduced by means of a Decision published by the Malta Communications Authority (MCA).  Post-paid subscribers will be able to receive their bills in a medium that they can access, free of ...

Published On: Mar 30th 2016

The MCA issued a decision following GO plc’s failure to notify the MCA with various ‘notification letters’ sent to its subscribers informing them about changes to their terms and conditions.

Published On: Mar 30th 2016

The MCA has published its final decision introducing new measures regarding the accessibility of bills for the provision of internet, TV, fixed and mobile services.

Published On: Nov 5th 2015

A recent meeting held between the Chairman of the Malta Communications Authority, MCA, and the Station Manager of RTK Radio, Karl Wright, made way for an exchange of views and feedback after the MCA’s officials participated in a series of informative and educational radio slots during the daily magazine programme...