CONSULTATIONS & DECISIONS

DECISIONS
Scams which involve Calling Line Identification (CLI) spoofing are on the rise globally, facilitated in their spread and evolution by advancements in online communications solutions. Scammers increasingly rely on spoofing of locally known numbers for voice calls to commit vishing scams that abuse of potential victi...

The Malta Communications Authority (MCA) as the regulator for the Postal Sector in Malta has today published its Decision concerning the Quality of Service (QoS) targets to be achieved by MaltaPost Plc. In October 2023, the MCA published a consultation document entitled “Review of Quality of Service to be achieve...

In recent months, several providers have introduced clauses in subscriber contracts allowing them to adjust charges or fees based on an objective consumer price index compiled by a public institution. These clauses, referred to as 'price indexation clauses' restrict end-users from terminating contracts without pena...

In October 2023, the MCA published its decision on the Review of GO plc’s application for funding of the net cost it incurred to provide universal services obligations (USOs) in the electronic communications sector during 2018. The MCA commissioned Ernst & Young Limited (EY) as an independent body to analyse and ...

In accordance with national law, an undertaking designated with the obligation to provide universal services has the right to request compensation for the net costs it considers to have incurred to provide part or all of the universal services. The MCA received a written request from GO plc, as the designated unde...

The Malta Communications Authority is publishing a response to consultation and decision notice regarding revisions to specific postal service characteristics and tariffs. ...

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